Shipping Info

 Zone  Country  Shipping Method   Costs  Shipping Time
 North America  United States  Express Shipping   $4.9 for orders below $48.99  7~15 Days
  Free shipping for orders above $49
 Canada,  Mexico  Express Shipping   $5.9 for orders below $58.99  8~15 Days
  Free shipping for orders above $59
 Europe  United Kindgom, Germany, France,  Spain  Express Shipping   $3.9 for orders below $38.99  5~12 Days
  Free shipping for orders above $39
 Main European Countries  Express Shipping   $4.9 for orders below $48.99  7~15 Days
  Free shipping for orders above $49
¬†Oceania ¬†Australia ¬†Express Shipping ¬† $5.9 for orders below $58.99 ¬†10ÔĹě15 Days
  Free shipping for orders above $59
¬†Middle East ¬†United Arab Emirates ¬†Express Shipping ¬† $3.9 for orders below $38.99 ¬†7ÔĹě12 Days
  Free shipping for orders above $39
¬†Saudi Arabia, Israel ¬†Express Shipping ¬† $5.9 for orders below $58.99 ¬†7ÔĹě15 Days
  Free shipping for orders above $59
Kuwait, Qatar, Bahrain  Express Shipping   $6.9 for orders below $68.99
  Free shipping for orders above $69
 Asia  Malaysia, Thailand  Express Shipping   $3.9 for orders below $38.99  7~20 Days
  Free shipping for orders above $39
 Philippines, Singapore, Indonesia  Express Shipping   $4.9 for orders below $48.99
  Free shipping for orders above $49
Rest  Rest of World  Standard Shipping   $6.9 for orders below $68.99  7~20 Days
  Free shipping for orders above $69



NotesÔľö¬†

1)   Shipping Time does not include a 1-5 business days processing period required to process your order from the date your order is placed.
2)  We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.
3) The shipping cost of some areas may not shown above, please refer to the actual fee when you checkout.

Will I be charged customs fees? 

Customs fee is charged by Customs offices in destination country based on local rules and policies. For now, customs fees in European Union are paid by the sender (IROCOCO). For the rest countries, these charges must be paid by the customers. Customers take full responsibility should they refuse to accept a parcel due to import duties or taxes or do not assist custom clearance process before deadline which may cause the package being destroyed.

Failed Delivery Situation

Please be sure to provide your address with specific details such as street number/building number/apartment number if you have one.

We are not responsible for any failed delivery attempt caused by the negligent behaviors of customers. Negligence includes, but is not limited to, no one answer the call, incorrect information provided for delivery, such as order address/contact number/consignee's name. In this case, we are unable to file a refund for you. Some logistics may offer a resend service within the country. Please offer your new address then. The resend normally takes 2-4 weeks. Hope for your patience.

Need to update your delivery address or contact information? Please don't hesitate to contact us at support@irococo.com. We usually respond within 1-2 business days, and remember to check your spam emails!

PO BOX Address

Express Shipping is not available for P.O. Boxes and APO/FPO addresses. The delivery time for these addresses will take longer and may have chance failing to be delivered. We will not responsible for this. 

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